FAQ

We understand the need for privacy.  HTXoutdoors will never divulge information about its members to anyone. Your member profile gives you the option to display your personal information to other members of the club only if you choose to do so.  Here is a link to our privacy policy.

We use Swipe to process our online transactions.  Swipe protects your credit card and other confidential information with industry-leading SSL encryption.  Your credit card number and information is never made available, even to the management of the club.

A member can click the event you'd like to attend from the Monthly Calendar. On the Event page, select Member Registration to RSVP for the event.  Once you've submitted your RSVP, you're all set to show up for the event!

It is important that you RSVP for an event, as this allows the leader to know to look for you and have a head count for any table reservations, tickets, etc.

Each event has a button to cancel your RSVP. Enter your name and email and hit submit. Please allow 24 hours for your name to be removed from the event.

If the event is withing 24 hours, please contact the event leader directly. The Event Leaders greatly appreciate having the correct headcount!  We thank you in advance

We're so sure you'll love being a part of our membership that we offer a full, money-back guarantee within 30 days of signing up for your membership.

Unless otherwise noted in the Event Payment Details, as a general rule, refunds may be obtained provided that cancellations are received at least 72 hours prior to the Event.

However, refunds for events are not guaranteed. Refunds depend upon the policies of 3rd party vendors and other factors.  By registering for an event, you understand that you may not receive a full refund should you need to withdraw.

All cancellation and refund requests should be emailed to amyhope@HTXoutdoors.com or by calling 210-504-8333.

That depends on the specific event. Not every event is kid or pet friendly.  In the description of each event will be icons telling you whether kids or pets are welcome to attend.

Your HTXoutdoors dues get you access to the HTXoutdoors interactive website featuring the Events Calendar. Only members have the ability to see the full details of every event including times, places, maps, directions and contact information.  Most events are for members and their guest only.

Your dues help to cover the administrative costs of planning and executing the events on the Events Calendar.  We do the planning and organizing and even get you exclusive discounts for you. You just show up and have fun!

Most events are free but it depends on the event. However, they are relatively small for instance some events may require the purchase of tickets or incur some travel costs.  Each event listing will clearly state if it is free or not, and if not, what the anticipated costs will be.  We always strive to get group discounts for our members.

Guests are usually welcome at events. In the description of each event will be an icon telling you whether guests are welcome to attend.

We do enforce a couple of guidelines in the interest of fairness to all members.  Members will take priority over guests at events where space is limited.  Members bringing guest to an event are responsible for that guest's behavior and any damage that they may cause.

Event Leaders are long-term members who post and lead their own events and activities.  Event leaders are not paid or employed by HTXoutdoors, rather they volunteer their time.

Event Leaders must meet the following requirements:

• Been an active member for at least 1 year.
• To receive a complimentary membership, must lead at least 2 events/activities per month.
• Be able to meet once per month to plan new events and activities.
• Be friendly, courteous and respectful to all event attendees.
• Be responsive and responsible!
• Likes to have fun and meet new people!
• Event Leaders may also be selected to be a part of the Buddy Program to help new members feel welcomed

If you are interested in becoming an Event Leader and you meet the minimum requirements listed above, please email amyhope@HTXoutdoors.com.